Shipping Enquiries: Our UK warehouse is fully operational. It will take us up to 5 days to dispatch your order. You will receive a tracking link as soon as your order leaves our warehouse. Due to increased demand on our delivery partner’s side, shipping may take up to 2 days once your order leaves our warehouse. Click here for more shipping information.
Customer Support Queries: The support team is extraordinarily busy at the moment. Please bear with us as we may take up to 21 working days to get back to you during these busy times. Rest assured we will get back to you as soon as we possibly can, and will give you the excellent care you deserve.
Our awesome team aim to reply to all emails within 1 business day. We also have Live Chat available 24/7. You can additionally reach out using email firstname.lastname@example.org, however for the fastest response please use the link for direct support above.
For media, marketing and partnership enquiries, please contact us at email@example.com.
Retailers and Distributors
What do I need to do to become a retailer or distributor of Ooni?
We'd love to hear from you! You can contact us on firstname.lastname@example.org and we'd love it if you could include some information about your store or website and your plans for stocking Ooni!
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