Warranty & Product Registration

At Ooni, we stand by our products. All Ooni products come with a voluntary manufacturer’s warranty for 1 year as standard*. For certain products, we’ll extend the warranty as follows when you register the product with us within 60 days of purchase.

Product	Extended warranty period
Ooni Karu 2 Pro Multi-Fuel Pizza Oven Ooni Karu 12 Multi-Fuel Pizza Oven Ooni Karu 12G Multi-Fuel Pizza Oven Ooni Karu 16 Multi-Fuel Pizza Oven	5 years
Ooni Koda 12 Gas Powered Pizza Oven Ooni Koda 16 Gas Powered Pizza Oven Ooni Koda 2 Max Gas Powered Pizza Oven	5 years
Ooni Fyra 12 Wood Pellet Pizza Oven	5 years
Ooni Volt 12 Electric Pizza Oven	2 years
Ooni Infrared Thermometer	5 years
Ooni Detroit-Style Pizza Pan	5 years
Ooni Pan Pizza Spatula	5 years
Ooni Silicone Trivet	5 years
Ooni Dual Platform Digital Scales	2 years
Ooni Pizza Cutter Rocker Blade Ooni Professional Pizza Cutter Wheel	5 years
Ooni Pizza Turning Peel Ooni Perforated Pizza Peel Ooni Pizza Peel Ooni Bamboo Pizza Peel & Serving Board	5 years
Ooni Modular Table Ooni Folding Table	5 years
Ooni Pizza Steel 13	25 years
Ooni Dual-Sided Grizzler Plate Ooni Cast Iron Grizzler Pan Ooni Cast Iron Skillet Pan Ooni Cast Iron Sizzler Pan	25 years
Covers and Carry Covers	5 years
Gas Burners (excluding Gas Regulators or Hoses)	5 years
Gas Regulator or Hose	2 years
Dough Boxes & Prep Lid	5 years
Ooni Stack	10 years
Ooni Pizza Oven Brush	2 years
Ooni Roasting Pans	25 Years (excluding oak carving board and silicon plug)
Ooni Topping Station	5 years

 

Ooni products are built to last. We will support your product against defects in material and workmanship under normal use and maintenance for the duration of your warranty. Our first priority is always to help you to keep cooking epic food! If any defective parts get in the way of this, we will replace them - and we will do it fast and without messing you around - we trust you!

So, if you ever need help with assembly, spare parts or cooking with Ooni, or even if you just want to show off your awesome creations, visit our support page for lots of helpful information or to contact our customer support team - they are the most passionate in the world, and we will do all we can to make sure you love every minute of your Ooni experience and fix any issues you may have.

If (and it's a big bad “IF” that we don’t think will happen!) you need to claim on the warranty, processing a claim is easy - Visit our support page to submit a warranty claim with:

• Your proof of purchase - so please keep this! 
• Your Ooni product’s serial number (see find my serial number!)
• Photographs of any faulty parts

Full terms and conditions apply to any warranty claim*. 

*Excluded Products 

Please note that the Ooni Warranty is only applicable to our shipping regions.

Please note that the following products are excluded from our voluntary manufacturer’s warranty. Your consumer or other statutory rights are not affected. 

1.	All groceries
2.	All apparel

Last updated: 15 October 2024