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Warranty & Product Registration

At Ooni, we stand by our products. All Ooni products come with a voluntary manufacturer’s warranty for 1 year as standard*. For certain products, we’ll extend the warranty as follows when you register the product with us within 60 days of purchase.

Register your products here
 

Product

Extended warranty period

Ooni Karu 12 Multi-Fuel Pizza Oven

Ooni Karu 12G Multi-Fuel Pizza Oven

Ooni Karu 16 Multi-Fuel Pizza Oven

5 years

Ooni Koda 12 Gas Powered Pizza Oven

Ooni Koda 16 Gas Powered Pizza Oven

Ooni Koda 2 Max Gas Powered Pizza Oven

5 years

Ooni Fyra 12 Wood Pellet Pizza Oven

5 years

Ooni Volt 12 Electric Pizza Oven

2 years

Ooni Infrared Thermometer

5 years

Ooni Detroit-Style Pizza Pan

5 years

Ooni Pan Pizza Spatula

5 years

Ooni Silicone Trivet

5 years

Ooni Dual Platform Digital Scales

2 years

Ooni Pizza Cutter Rocker Blade

Ooni Professional Pizza Cutter Wheel

years

Ooni Pizza Turning Peel

Ooni Perforated Pizza Peel

Ooni Pizza Peel

Ooni Bamboo Pizza Peel & Serving Board

years

Ooni Modular Table

Ooni Folding Table

5 years

Ooni Pizza Steel 13

25 years

Ooni Dual-Sided Grizzler Plate

Ooni Cast Iron Grizzler Pan

Ooni Cast Iron Skillet Pan

Ooni Cast Iron Sizzler Pan

25 years

Covers and Carry Covers

5 years

Gas Burners (excluding Gas Regulators or Hoses)

5 years

Gas Regulator or Hose

2 years 

Dough Boxes & Prep Lid

5 years 

Ooni Stack

10 years

Ooni Pizza Oven Brush

2 years

Ooni Roasting Pans

25 years

 

Register your Ooni products here

Ooni products are built to last. We will support your product against defects in material and workmanship under normal use and maintenance for the duration of your warranty. Our first priority is always to help you to keep cooking epic food! If any defective parts get in the way of this, we will replace them - and we will do it fast and without messing you around - we trust you!

So, if you ever need help with assembly, spare parts or cooking with Ooni, or even if you just want to show off your awesome creations, visit our support page for lots of helpful information or to contact our customer support team - they are the most passionate in the world, and we will do all we can to make sure you love every minute of your Ooni experience and fix any issues you may have.

If (and it's a big bad “IF” that we don’t think will happen!) you need to claim on the warranty, processing a claim is easy - Visit our support page to submit a warranty claim with:

  • Your proof of purchase - so please keep this! 
  • Your Ooni product’s serial number (see find my serial number!)
  • Photographs of any faulty parts

    Full terms and conditions apply to any warranty claim*. 

    *Excluded Products 

    Please note that the Ooni Warranty is only applicable to our shipping regions.

    Please note that the following products are excluded from our voluntary manufacturer’s warranty. Your consumer or other statutory rights are not affected. 

    1.

    All groceries 

    2.

    All apparel 


    Last updated: 02 March 2023

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